Wholesale Terms & Conditions

 

QUALIFICATIONS

To qualify for wholesale purchases, you must have a valid certificate of resale or exemption to support any applicable exemption from taxation, complete the online Wholesale Application Form and process and be approved by Global Teas, LLC.  Global Teas, LLC reserves the right to decline any application for any reason. 

ORDERING

A minimum order of $200 after all discounts is required unless otherwise negotiated. No split cases. 

MINIMUM ORDER QUANTITY AND PRICES

Refer to the most current Wholesale Price List for minimum order quantities and prices which are subject to change at anytime. 

ORDERS

All orders must be submitted online thorough the wholesale portal on Seller’s website.  When issues exist with the online ordering system and when approved by Global Teas, LLC, orders may be sent to info@globalteasllc.com or by phone.

PAYMENT

Certain credit cards, bank transfer, or check is acceptable. Shipment occurs after payment is received and bank cleared, unless otherwise negotiated. Terms can be offered on a case-by-case basis to longstanding customers. Accounts over 30 days may be suspended and charged 1.5% monthly.

SHIPPING

Orders usually ship within 2-5 business days. Report exterior carton damaged within 24 hours.  Buyer is responsible for selecting a shipping method when placing orders thorough the wholesale portal on Seller’s website, by email or by phone.  All full pallet orders by product receive shipping at a fixed cost of $100 per pallet to one commercial location with a loading dock and excludes all delivery surcharges, including but not limited to those specified below.  All deliver surcharges are paid by buyer and subject to the terms herein.  If you elect to use your own freight forwarder, a specific pick-up time (between 9am – 2pm Monday through Friday) must be provided at least 48 hours in advance to Global Teas, LLC, by both email at info@globalteasllc.com and by phone at (234) 529-8900, so that we can ensure someone is present at our warehouse to release your shipment since our warehouse is not at our manufacturing facility.  If you would like to take advantage of Global Teas, LLC freight forwarder, you must meet the following requirements:

  • Minimum product order of 100 lbs. (excludes pallet weight of 50 lbs.).
  • Buyer shipping charge will be provided upon placement of order and receipt of full shipping address and contact information.
  • Signed letter prior to shipment confirming if the delivery location is residential or commercial address. Residential address surcharge is $75. 
  • Signed letter prior to shipment confirming if a lift gate is required at your delivery location receiving dock. Lift gate surcharge is $200.
  • Payment in full of all shipping costs is required prior to shipment.
  • Any shipping surcharges assessed by Global Teas, LLC freight forwarder at time of delivery must be paid directly to Global Teas, LLC within 3 business days. Any outstanding shipping surcharges not paid in full within 3 business days will result in a late fee of $50 and your account will be frozen for future purchases, until the account is brought current.

RETURNS/DEFECTS:

Damage to product or shipping error must be reported to Global Teas, LLC within 7 days of delivered receipt. Returns must be arranged within 30 days and received within 45 days.  Perishable goods including, but not limited to teas, ChocolaTea™ and coffees cannot be returned.

SALES & MARKETING

Products may not be sold below the Minimum Suggested Retail Price (MSRP), which is subject to change at any time at Global Teas, LLC’S sole discretion.  No online marketplace sales on 3rd party sites such as Amazon, eBay, Craigslist, etc.  We do not offer drop shipping. 

INTELLECTUAL PROPERTY

Upon acceptance of this application, Global Teas, LLC grants applicant a non-exclusive, non-transferable, non-sublicensable license to use Global Teas, LLC’s logos, trademarks, images, designs, and trade names in connection with the promotion and sale of Global Teas, LLC’s products.  Global Teas, LLC reserves the right to limit the use of said property if use is not in line with Global Teas, LLC’s guidelines as they determine at their sole discretion. 

IDENTIFICATION

You agree to indemnify and hold harmless Global Teas, LLC, its directors, officers, employees, assignees and agents and defend any action brought against the same with respect to any claim, demand, cause of action, debt, or liability to the extent that such action is based upon a claim that: if true, would constitute a breach of these terms; and/or arises out of your negligence and willful misconduct.  

JURISDICTION

Any and all disputes or legal matters shall be governed by the State of Ohio unless otherwise determined by law. Global Teas, LLC reserves the right to modify these terms and conditions at any time for any reason.